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FAQs for Exhibitors

 

Why was The smarter E South America 2020 postponed?

We decided to postpone the exhibitions and the parallel conferences, to November 16-18, 2020, on account of the increasing spread of the coronavirus (SARS-CoV-2) worldwide and in response to recommendations from the  the Brazilian federal government as well as the São Paulo state government.
The health of the exhibitors, visitors and employees as well as the general public is our top priority. The smarter E South America is a large international event which welcomes around 380 exhibitors from 40 countries and 28,000 visitors from over 12 countries. Under the prevailing circumstances, it would be impossible to organize and host such an international exhibition without critical complications.

 

I registered to be a main exhibitor at one of the exhibitions of The smarter E South America 2020. What do I do now?

We have already contacted all main exhibitors to discuss the next steps of The smarter E South America 2020.
Should you have any other questions, please call us at +49 761 3881-3900 or send us an email at TheSmarterE_sa(at)fwtm.de.

 

Can our 2020 registration simply be carried over to 2021?

We are delighted that you would like to take part in next year’s event. Unfortunately, we cannot carry your registration over to next year. We have already contacted you regarding how to proceed.

 

I registered to be a co-exhibitor at one of the exhibitions of The smarter E South America 2020. What do I do now?

Co-exhibitors who have registered for one of the exhibitions of The smarter E South America should contact their contractual partner (the main exhibitor) to discuss further details.

 

What will happen with flights and train journeys, hotel rooms, etc. which have already been booked?

Any and all expenditures made (e.g. for hotel accommodation and travel) must be borne by exhibitors themselves. 
If you have any questions regarding your travel booking, please contact the provider with whom you made the booking. For all necessary details, please consult the cancellation policy which you received from the provider upon booking. The same applies to reservations or bookings made for hotels and other accommodation.

 

Is there an alternative format in the pipeline to enable discussion and networking in 2020 despite the circumstances?

We are currently planning an alternative format. Between now and November, when The smarter E South America 2020 will take place, we will provide our exhibitors and anyone else who is interested with opportunities to network and exchange information and news surrounding the energy industry online. As the event organizer, this interpersonal exchange is very important to us. We will contact our exhibitors and visitors again as soon as the planning phase is complete and everything is in place. Of course, we will also continue to post updates on our website and social media accounts.

 

When will The smarter E South America next take place?

The smarter E South America will be held in São Paulo, from November 16-19, 2020.

 

When will the application for The smarter E South America 2021 be made available?

We will send you the application for The smarter E South Ameria 2021 on November 16, 2020.

 

Will special safety measures be taken for The smarter E South America 2020?

The organizers and Expo Center Norte are in close contact with the relevant public health authorities. We will collaborate with these authorities to decide at the appropriate time what safety measures, if any, will be necessary at the next event.

 

Who can I contact if I have further questions?

Should you have any other questions, please call us at +49 761 3881-3900 or send us an email at TheSmarterE_sa(at)fwtm.de.

 

What happens with the AWARDS?

Although The smarter E Europe 2020 has been canceled and The smarter E South America 2020 postponed, we still want to take the time to recognize market leaders, SMEs, start-ups and project owners for their pioneering solutions and projects with the most important innovation prizes in the energy industry. The winners of The smarter E AWARD, Intersolar AWARD and ees AWARD will be honored in a virtual ceremony on June 30, 2020. 

 

What online events and services will The smarter E South America be offering?

In the period leading up to the next The smarter E South America in November 2020, we are giving our exhibitors and all interested parties the opportunity to inform and exchange information on energy-related topics via webinars. In addition, we will continue to provide information on our website and on our social media channels. We are also currently examining other digital formats as a means of expanding our offering.

 

How can my customers find me?

We see our exhibitor list as a networking platform created by and for the major players of the energy world, connecting visitors with exhibitors. Visitors can use it to find information on exhibitors such as contact information, product groups, services, etc.  Go to the exhibitor list

 

Which exhibitors are currently included in the exhibitor list?

The exhibitor list includes all the current exhibitors who are registered for The smarter E South America 2020. Go to the exhibitor list

 

When can I purchase tickets for The smarter E South America 2020?

Tickets for the exhibitions and conferences as well as all other workshops, side events and social events will be available on our website from August 2020.

 

Subject to change; errors and omissions excepted. Last updated: May 25, 2020