FAQs for Visitors


Why was The smarter E South America 2020 postponed?

We decided to postpone the exhibitions and the parallel conferences, to August 24-26, 2021, on account of the increasing spread of the coronavirus (SARS-CoV-2) worldwide and in response to recommendations from the  the Brazilian federal government as well as the Sao Paulo state government.
The health of the exhibitors, visitors and employees as well as the general public is our top priority. The smarter E South America is a large international event which welcomes around 380 exhibitors from 40 countries and 28,000 visitors from over 12 countries. Under the prevailing circumstances, it would be impossible to organize and host such an international exhibition without critical complications.


What will happen with flights and train journeys, hotel rooms, etc. which have already been booked?

Any and all expenditures made (e.g. for hotel accommodation and travel) must be borne by visitors themselves. 
If you have any questions regarding your travel booking, please contact the provider with whom you made the booking. For all necessary details, please consult the cancellation policy which you received from the provider upon booking. The same applies to reservations or bookings made for hotels and other accommodation.


Is there an alternative format in the pipeline to enable discussion and networking in 2021 despite the circumstances?

We are currently planning an alternative format. Between now and August, when The smarter E South America 2021 will take place, we will provide our exhibitors and anyone else who is interested with opportunities to network and exchange information and news surrounding the energy industry online. As the event organizer, this interpersonal exchange is very important to us. We will contact our exhibitors and visitors again as soon as the planning phase is complete and everything is in place. Of course, we will also continue to post updates on our website and social media accounts.


When will The smarter E South America next take place?

The smarter E South America will be held in Sao Paulo, from August 24-26, 2021.


Will special safety measures be taken for The smarter E South America 2021?

The organizers and Expo Center Norte are in close contact with the relevant public health authorities. We will collaborate with these authorities to decide at the appropriate time what safety measures, if any, will be necessary at the next event.


Who can I contact if I have further questions?

Should you have any other questions, please call us at +49 761 3881-3900 or send us an email at registration(at)


Which exhibitors are currently included in the exhibitor list?

The exhibitor list includes all the current exhibitors who are registered for The smarter E South America 2020. Go to the exhibitor list

Subject to change; errors and omissions excepted. Last updated: August 19, 2020